Error Handling

An implementation error occurs when a charge item has not been amended in the incoming CDM file in the exact same manner as it was amended in Chargemaster Toolkit. The presence of an implementation error indicates that the (latest/incoming) CDM file has not been updated with the changes you made in your Chargemaster Toolkit (current) file.

An error occurs if any field in the incoming CDM file does not exactly match the corresponding field in the Chargemaster Toolkit. (The case of text is important. For example, ‘Organic’ does not match ‘ORGANIC.’)

Implementation errors only occur when the incoming CDM file does match ‘changes’ you (or a member of your staff) made in Chargemaster Toolkit and should not be confused with other ‘external changes.’ For example, you may change thousands of prices in your CDM file then copy that file and merge the copy into Chargemaster Toolkit without any errors. Only changes you made in Chargemaster Toolkit are considered when the software is ‘comparing’ the fields for possible implementation errors.

At the end of the merge process, a Merge Report will display with details of the charges processed. If any implementation errors have been identified, they are noted in this report. The Merge Report is therefore a quality control system which advises you on any incorrect changes made to your ‘live’ file (of which the incoming CDM is a copy).

Resolve Implementation Errors

Implementation errors should be resolved prior to users working on the newly-merged file. If the modifications suggested during the previous audit have not been correctly implemented then your live CDM may not be correct.

If a charge item has an unresolved implementation error, you cannot make any modifications until you have resolved the outstanding error.

The Resolve Implementation Errors Tool separates implementation errors into five categories:

Modification Implementation Errors
These occur if the suggested modification has not been made at all or not been made in the same manner in the new CDM file. The changes are compared for an exact match. If the match fails, then an implementation error will occur. You can choose to accept the current modifications or discard them and use the charge item from the new CDM file.

The erroneous data is highlighted in red. You can see the data in the incoming CDM file by rolling your mouse over the highlighted data.
1. From the main menu select Tools > Resolve Implementation Errors. The Resolve Implementation Errors screen displays.
2. Click on the Modifications tab.
3. Right click on a charge item then from the pop-up menu choose Accept or Reject.
Accept — (Accepting means you have decided Chargemaster Toolkit is correct.) Choosing to Accept means you want the current state of Chargemaster Toolkit to take precedence over the incoming CDM data. (This removes the charge item from the next implementation report.)

Reject — (Rejecting means you have decided the CDM file is correct.) The item has changed in Chargemaster Toolkit but it has not been changed in the incoming CDM file and you want to give precedence to the incoming CDM file (over Chargemaster Toolkit’s current state). This charge item will appear on the next implementation report as a change to be made to your CDM (Chargemaster Toolkit and the CDM do not match).
Deactivated Implementation Errors
These occur if a charge item was deactivated in Chargemaster Toolkit but not deactivated in the new CDM file. You can choose to leave the charge item deactivated or to reactivate it.
1. From the main menu select Tools > Resolve Implementation Errors. The Resolve Implementation Errors screen displays.
2. Click on the Deactivated tab.
3. Right-click on an item then from the pop-up menu select Leave deactivated or Reactivate.
Leave deactivated — (Leaving deactivated means you have decided Chargemaster Toolkit is correct.) Gives the current state of Chargemaster Toolkit precedence over the incoming CDM file. (The item was deactivated in Chargemaster Toolkit and selecting Leave Deactivated means you want to keep it that way.) This charge item will appear on the next implementation report as a change to be made to your CDM.

Reactivate — (Reactivating means you have decided the CDM file is correct.) Gives the current state of the CDM precedence over Chargemaster Toolkit and reactivates the charge item in the Chargemaster Toolkit. This removes the charge item from the next implementation report.
Additional Implementation Errors
These occur if a charge has been added to Chargemaster Toolkit by using link, duplicate, or the Best Practice module but the charge item has not been added to the new CDM file as recommended. You can choose to leave the charge item active or to deactivate it.
1. From the main menu select Tools > Resolve Implementation Errors. The Resolve Implementation Errors screen displays.
2. Click on the Additional tab.
3. Right-click on an item then from the pop-up menu select Leave deactivated or Reactivate.
Leave active — (Leaving active means you have decided Chargemaster Toolkit is correct.) Retains the state of the charge item from the last audit. This charge item will appear on the next implementation report as a change to be made to your CDM.

Deactivate — (Deactivating means you have decided the CDM file is correct.) Ignores the previous audit and reprocesses the charge item with the data from the incoming CDM. This removes the charge item from the next implementation report.
Pending Implementation Errors
These occur if a charge item in Chargemaster Toolkit has changes ‘pending’ but the incoming CDM file contains the (not yet authorized) changes. (A member of your staff has made a change to a charge item in Chargemaster Toolkit but you have not yet decided whether the change is ‘correct’ and thus the change is flagged as ‘pending’ in Chargemaster Toolkit.) If the change to the charge item has already been made in the incoming CDM then Chargemaster Toolkit will ‘describe’ the discrepancy as a ‘Pending Implementation Error.’ In the ‘Resolve Implementation Errors’ screen you can choose whether the status of the change should remain ‘pending’ or not (in Chargemaster Toolkit).
1. From the main menu select Tools > Resolve Implementation Errors. The Resolve Implementation Errors screen displays.
2. Click on the Pending Changes tab.
3. Right-click on an item then from the pop-up menu select Accept Modifications or Reject Modifications.
Accept Modifications — (Accepting Modifications means you have decided the Chargemaster Toolkit is correct.) This charge item will remain (in Chargemaster Toolkit) in a ‘pending’ state and appear on the next implementation report as a change you should make to your CDM. (i.e. Chargemaster Toolkit will advise you to show the charge item as ‘pending’ in the CDM.)

Reject Modifications — (Rejecting Modifications means you have decided the CDM file is correct.) This removes the ‘pending’ status in Chargemaster Toolkit and the charge item will not be mentioned in the next implementation report.
Missing from Incoming File
These occur if a charge item in Chargemaster Toolkit cannot be found in the incoming file. This can happen if you have removed the charge item completely from your CDM file. You can choose to deactivate the charge item or add it to your working file.
1. From the main menu select Tools > Resolve Implementation Errors. The Resolve Implementation Errors screen displays.
2. Click on the Missing from Incoming CDM tab.
3. Right-click on an item then from the pop-up menu select Leave deactivated or Reactivate.
Leave active — (Leaving active means you have decided the Chargemaster Toolkit is correct.) This charge item will appear on the next implementation report as a change to be made to your CDM.

Deactivate — (Deactivating means you have decided the CDM file is correct.) Ignores the previous audit and deactivates the charge item. This removes the charge item from the next implementation report.

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