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Deactivating a charge item

The deactivated tab holds all charges that have been flagged as deactivated, either at the time of templating the CDM file, or by a user during the review.

Only two actions are allowed on deactivated Charges:

Adding a Memo

Click on the "Add Memo" icon or press "Ctrl + M". Memos added to charges under the Deactivated Tab generally state why a charge has been suggested for deactivation or to question whether the hospital truly doesn't provide the service.
Reactivating the Charge

You can reactivate a deactivated charge by right-clicking on it and selecting Reactivate from the popup menu. Reactivated charge are sent back to their original working tabs. For example: if a Service Charge was sent to the Deactivated Tab from the Invalid Tab, and you then reactivate it, it will be sent back to the Invalid Tab.

Reactivated Charges must be treated as new Service Charge to be reviewed. You must review each area or subcategory of the charge, correcting or modifying any identified problems.

The deactivate function is used to isolate and flag charges that the hospital no longer wants to be available for billing or statistical purposes. Any line charge or service code, regardless of what tab it is displayed on, can be flagged for deactivation.

All deactivated charges appear on the Deactivated tab.

An active charge may be flagged for deactivation in two ways:

Right-click on the charge item you wish to deactivate and select Deactivatefrom the Popup menu

or...

Select the charge item you wish to deactivate and press Ctrl+D.

A hospital can choose to have all of their historical deactivated charges automatically dumped into the Deactivated tab if they have a deactivated flag of some sort to isolate such charges. This flag is typically a separate column with a value, such as A or D, that means that the charge is not an active charge. The hospital must inform the sales support staff if they wish to have deactivated charges handled automatically.

If the flag is a date then you will be asked to input a date when deactivating charge items. This value will be recorded in the column of the charge item.

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